How to Replace Damaged Fastag

Thinking about your broken or damaged FASTag? Don’t worry, now you can easily get a duplicate one from a FASTag issuing bank/agency. There are two ways one can get a duplicate or replaced FASTag. They can either apply for a new one from a different supplier or choose to re-issue a duplicate tag from the existing bank/agency, provided that the existing FASTag supplier has the means of re-issuing it.

There is no need to replace the FASTag sticker unless it’s damaged/broken. However, if your car’s front windshield is broken, there is any wear & tear to the tag, or the FASTag sticker falls off, unfortunately, it can’t be used again. Then the only option is to place an order for a duplicate FASTag sticker at an applicable charge.

Wondering, how you can do that? Continue reading to know the step-by-step process for getting a replacement for a damaged FASTag.

How to get duplicate FASTag using Paytm?

If your FASTag is damaged/broken/not working, please do not place a new order. It is best to apply for a replacement tag through Paytm. Follow the below steps to get duplicate FASTag via Paytm.

  • Download and open the Paytm app on your mobile device.
  • Type FASTag in the search bar, and you’ll see the list of services offered by Paytm.
  • Scroll down to find the Replace tag option and click on it.
  • Following this, a new page will open where you’ll be able to see your Vehicle Registration number. Check to see if it’s correct.
  • After confirmation, you’ll have to upload the image of your RC (both front and back).
  • Upon this, you will see the charges for ordering a duplicate FASTag sticker. The amount is approximately Rs. 100 and is inclusive of the Tax Insurance fee, GST, and FASTag balance.
  • Enter the delivery address or make changes to the previously mentioned one as per the requirement.
  • Make the payment, and your order will be placed for the duplicate FASTag.
  • After completing the process, it will take around four to five business days for your duplicate FASTag to get delivered.
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The vehicle owner can also approach the FASTag Issuer Agency (Paytm) for the replacement.


You will need to call the Paytm customer care number at 1800 2100 104 to block your existing FASTag. Once you take a new account, it will be linked to your old tag account, and the issuer agency will transfer the balance amount to the new FASTag account.

How to get Replacement/ Re-issuance of HDFC Bank FASTag

To get the replacement of your HDFC bank FASTag follow the given steps:

  • Place an order for replacement/re-issuance of HDFC Bank FASTag by visiting the 1Pay Fastag page at
  • Next, enter your mobile and vehicle number.
  • Select the tag type “Tag Replacement”.
  • Make a payment of Rs. 100 plus convenience charges as a replacement fee. Check the minimum balance in the wallet before placing the order request. 
  • In case of a change in home address, update your registered address before placing a replacement request.
  • After filling in all the details, submit the request.

After successful submission, the new FASTag will be sent to your registered address in three to four days.

How to get FASTag Replacement from ICICI Bank?

Get a replacement for your lost/damaged ICICI FASTag by contacting the bank on their toll- free number- 1800 2100 104. Tell them your concern and ask for a replacement for your damaged FASTag.

Following this, your new ICICI FASTag will be delivered to your registered address. Also, your old FASTag balance amount will be transferred to your new FASTag account.

How to get a replacement for lost/broken/damaged SBI FASTag?

In case your SBI FASTag gets damaged, you should approach your FASTag issuing bank i.e. State Bank of India, and request them for a replacement.

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You can contact the bank by calling the SBI FASTag customer care toll-free number on 1800 11 0018 and request them to reissue you with a new FASTag. The remaining balance of your old FASTag account will be transferred to the new SBI FASTag account.

Note: As of now, Airtel doesn’t have a provision of issuing a duplicate fastag. So, if your If Airtel FASTag is damaged, then it is advisable to get a new one from a different bank or supplier.

By Devender Saini

An experienced SEO expert with 11 years of expertise in driving organic traffic. With a diverse background managing various blogs, Devender understands search engine algorithms and excels in on-page optimization. After a successful corporate career, He founded their own SEO consultancy, helping numerous clients achieve exceptional results. Devender stays up-to-date with the latest trends and techniques, using cutting-edge approaches to deliver impactful solutions. Passionate, knowledgeable, and dedicated to client success, Devender is the go-to professional for businesses seeking to optimize their online presence.