Reliance Car Insurance Claim Process & Settlement Ratio

It is crucial to invest in a comprehensive car insurance policy if you are thinking of ways to protect your vehicle from unforeseen events such as accidents, thefts, and third-party liability. Buying an insurance policy from Reliance car insurance not only protects your vehicle but also helps you from digging a hole in your pocket due to expensive repair costs and car parts replacements.

Reliance General Insurance is one of the top players in the motor insurance industry. Established in the year 2000, the company offers insurance in various sectors, including health, motor, bike, travel, and much more. Trusted by many Indians, Reliance car insurance has a track record of successful claim settlement ratio and a fast claim process.

Continue reading to have a detailed look at Reliance car insurance- features, claim process, settlement ratio, and more.

Reliance Car Insurance- Highlights

Claim Settlement Ratio98.6%
Cashless Network Garages5000+
No Claim BonusUp to 50%
Add-on Coverage7 Add-ons available
Optional Personal AccidentUp to Rs. 15 lakhs
Own Damage CoverAvailable
Third-party Damage CoverAvailable for property/vehicle damage and injuries
caused in an accident
Official Website
Contact Information+91 22 48903009

Why Choose Reliance Car Insurance?

With a wide range of benefits, Reliance car insurance ensures that the policyholders do not have to go through a long and complex process, either for buying insurance plans or settling claims.

Some of the benefits of choosing Reliance as your car insurance provider are as follows:

  • Comprehensive car insurance plans from Reliance provide cover high coverage against third-party and own damage.
  • Reliance Car Insurance has an impressive claim settlement ratio of 98.6% It is easy to find a cashless garage near you via the quick locater Selfi app.
  • Buy or renew your car insurance policy smoothly via Selfi App, the RGI website, or by visiting your nearest Reliance car insurance branch.
  • Choose from more than seven add-ons to strengthen your general car insurance plan.
  • Make faster claims by doing self-inspection via video using the Selfi App.
  • Reliance Car Insurance offers attractive discounts that lower your overall premium cost. One can also opt for a voluntary deductible to reduce the premium.

Reliance Car Insurance Claim Settlement Ratio

Reliance car insurance features a claim settlement ratio of 98%, which is very high. Policyholders can easily file a claim by furnishing all the relevant documents. One can also use Selfi App to make video claims. Reliance car insurance decides on claims approval within 7 working days from the date of receiving all documents.

Easy & Faster Claim Process with Reliance Car Insurance

With Reliance car insurance, policyholders can file a claim in just a few simple steps:

Incident Reporting: The first step in initiating a claim process is to contact your insurance provider about the incident as soon as it occurs. You can also inform the insurer by visiting the official website of the insurance company.

Register Claim- The next step is to register your claim with all the details regarding the accident and damages caused to the vehicle. Policyholders can also complete a video inspection using the Selfi App or can directly call​ ​on (022) 4890 3009.

Submit Documents- After filing a claim, the next step is to provide basic details and vehicle-related documents such as the car insurance policy documents, registration number, driver’s license, car and model type, etc.​​

Claim Approval- After submitting the documents, policyholders will have to wait for their claims to be verified and approved by the insurance provider. Vehicle owners can also check the status of their claim process in the Selfi App.​​

Claim Settlement- Once the claim is approved by the concerned authority, it will be settled, either through reimbursement or repair/replacement through the network garage.​

Documents Required for Filing Car Insurance Claim

Filling a car insurance claim with Reliance Car Insurance requires you to furnish all the necessary documents to support your claim. It mainly includes:

  • Filled and signed the insurance claim form
  • Duplicate copy of the driver’s license
  • Copy of the Registration Certificate
  • Original repair or replacement estimates
  • Photocopy of your car insurance policy documents
  • Copy of an FIR (if applicable)

A surveyor from the insurance provider is sent to verify the accuracy of all these documents once the policyholder registers the claim. He or she may also be asked to share

the repair bills incurred due to the damages caused to the car. Once the final settlement amount is approved by the insurer, the policyholder will be paid for the due claim amount according to the policy terms and conditions.

Exclusions of Reliance Car Insurance Claim Process

A car insurance policy does not guarantee that your claims will be settled by the insurer. Your claim request can get rejected in the case of:

  • Drunk Driving
  • Damage due to negligence
  • Loss due to depreciation
  • Normal wear and tear
  • Damages in the absence of certain add-on cover

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