A mobile number is important in FASTag as it is used to log in and recharge for various services. If your mobile number associated with that has been disabled, you can change it via online and offline modes in ICICI FASTag. Follow the below steps to change your ICICI FASTag mobile number:

Change Fastag Mobile Number ICICI Bank by Visiting the Branch

The most effective method to alter your ICICI Bank Fastag mobile number is to go to your ICICI Bank branch where you have set up your account and then follow the steps below:

  • To change your mobile number, visit your local ICICI Bank branch and request an application form.
  • You can modify or register a new mobile number using this form through ICICI Bank.
  • Please complete this form with the essential details of your personal information, such as your address, Aadhar Card number, and mobile number, that you need to update.
  • Submit the filled form to the branch official.
  • The ICICI Bank Fastag mobile number gets updated within 4-5 hours of application.

Change Fastag Mobile Number ICICI Bank By Internet Banking

The process of changing your ICICI Bank Fastag Mobile number via Internet Banking is easy, and you only need to follow the steps below to change your ICICI Bank Fastag mobile number.

  1. First, you have to open the official website of ICICI Bank.
  2. Then click on the Login button.
  3. Sign in to ICICI Bank Internet banking by entering your username and password.
  4. After logging in, you’ll find the ‘My Accounts & Profile option on the right side.
  5. Select the ‘Profile’ button.
  6. When you click on the “Profile option, you’ll see a link to the ‘Personal Details.’ If you select Personal Details, you have to enter your profile password.
  7. After you sign in to your profile, you will see your details, such as your name, email ID, Registered Mobile Number, and so on.
  8. There are two options to alter your ICICI Fastag number:
  9. Change mobile number (Through branch)
  10. Change Mobile Number – Domestic (Through Contact Centre/OTP/Contact)
  11. You’ll need to select the second option.
  12. Enter the new Mobile number, which you need to update in ICICI Bank, and then click on Submit
  13. After clicking ‘Submit,’ the user will have three more options, including IRATA (ATM) OTP Contact Center.
  14. The best choice to pick from the above is ‘OTP.’
  15. If you select the ‘OTP’ option, an OTP will appear on your old and new mobile numbers.
  16. If you receive OTPs on both of your numbers, you must confirm the authenticity of these OTPs by sending an SMS message to ICICI at 567676
  17. The format of the message you need to send to each number is as follows:
  18. Activate the 8-digit OTP Code and 13-digit reference number and then forward to 56767
  19. After receiving OTP from both mobiles, your new mobile number is updated in FAStag.

How to Check Fastag Registered Mobile Number

You can check the FASTag registered mobile number by following the below-mentioned steps:

If the Tag is Used by Bank

The customer can call the bank’s toll-free number on the tag’s reverse side. The customer must provide their account credentials and their Vehicle Registration Number. If the verification is successful, all necessary details, including the mobile number, will be provided to the user.

If the FASTag is used by NHAI

The user can call 1033 for the Fastag registered mobile number.

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